Refund & cancellation policy

IndiQR sells access to QR-code software features such as dynamic QR codes, customization, management and analytics. Subscription fees pay for that software access. They are not fees for processing UPI or other customer payments.

You can cancel from Settings → Plan. Cancellation means the plan will not continue after the current paid billing period. It does not end your access immediately or reverse the payment already made.

You can continue using the paid plan until the end date shown in your account. Cancelling does not provide a full or partial refund, including for any unused time remaining in that billing period.

After that period, paid entitlements end. Saved QR codes and their data remain in the account, while dynamic redirects and hosted content may pause until the account has an eligible plan or trial.

IndiQR subscription payments are final and non-refundable. We do not provide full or partial refunds after a successful payment, including when you cancel, stop using the service, change your mind or do not use all of the paid billing period.

Please review the plan, billing period and amount before completing the payment. This policy does not limit any right that cannot be excluded under applicable law.

A failed payment does not activate a paid plan. Sometimes a bank may temporarily show a debit for a failed or interrupted checkout. Such amounts are normally reconciled by the bank or Razorpay. If the debit remains unresolved, contact support@indiqr.in with the payment reference so it can be investigated.

If the same purchase appears to have been charged more than once, send both payment references to support. IndiQR will check the transaction records with Razorpay. Correcting a confirmed duplicate or failed debit is a payment-error resolution and is separate from the no-refund policy for a valid subscription purchase. Any bank or provider reversal time is controlled by the applicable provider.

Use support@indiqr.in or the contact page for cancellation questions or unresolved payment errors. Include your account email, plan, payment date, amount and Razorpay payment reference. Never send a card number, UPI PIN, bank password or other payment credentials.